TSC Alpha-2R
Printer · 17 Probleemoplossingen
Probleemoplossing - TSC Alpha-2R
Veelvoorkomende problemen en oplossingen - ook zonder foutcode op het display.
Overige problemen 8
| Probleem | Oorzaak | Oplossing |
|---|---|---|
Onderhoud & Verzorging 2
| Probleem | Oorzaak | Oplossing |
|---|---|---|
| The printer status from TSC Console shows 'Head Open' | The printer carriage is open | Please close the print carriage |
| Gray line on the blank label | The platen roller is dirty | Clean the platen roller |
Paper 2
| Probleem | Oorzaak | Oplossing |
|---|---|---|
| The printer status from TSC Console shows 'Out of Paper' | Running out of media roll, media is installed incorrectly, or media sensor is not calibrated | Supply a new media roll, reinstall the media roll, or calibrate the media sensor |
| The printer status from TSC Console shows 'Paper Jam' | Black mark sensor is not set properly, media size is set incorrectly, or media may be stuck inside the printer mechanism | Calibrate the black mark sensor, set media size correctly, or clean the printer mechanism |
Prestaties & Werking 1
| Probleem | Oorzaak | Oplossing |
|---|---|---|
| Memory full (FLASH / DRAM) | The space of FLASH/DRAM is full | Delete unused files in the FLASH/DRAM, run printer self-test and check the available memory space |
Stroomvoorziening & Elektronica 1
| Probleem | Oorzaak | Oplossing |
|---|---|---|
| Power indicator does not illuminate | The battery is not properly installed, battery metal contacts are dirty, or the battery is dead | Clean the battery metal contacts, reinstall the battery, switch the printer on, or charge the battery |
Spoelresultaat & Droging 3
| Probleem | Oorzaak | Oplossing |
|---|---|---|
| Poor Print Quality | Media cover is not fully latched, media is loaded incorrectly, dust or adhesive accumulation on the printhead, print density is not set properly, or print head element is damaged | Make sure the media cover is fully latched, clean the printhead, clean the platen roller, adjust the print density and print speed, or change proper media roll |
| Missing printing on the left or right side of label | Wrong label size setup or the print head is dirty | Set the correct label size or clean the print head |
| Irregular printing | The printer is in Hex Dump mode or the RS-232 setting is incorrect | Turn off and on the printer to skip the dump mode or re-set the RS-232 setting |
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De foutcodes zijn afkomstig uit de officiële handleiding van de fabrikant.
Bezoek de officiële TSC website voor actuele informatie en ondersteuning.